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Return & Refund Policy

Return & Refund Policy

Return and Refund Policy

We would like you to be happy with everything you purchase from ordernow.com.np. If, for any reason, you are not completely satisfied with a purchase. We invite you to review our policy on returns and refunds. We will happily offer a refund.

The return approach is separated into 3 sections. Do read all segments cautiously to aware to understand the conditions and cases under which returns will be acknowledged. 

Returns are accepted within 7 days of purchase.


Time Frame


7 days 

  Refund Only.

Lifestyle: Clothing, Footwear, Watches, Sunglasses, Fashion, Accessories, Sports & Fitness Equipment, Baby Care, Jewelry, Lingerie(Top Wear).

Home: Home Decor, Furnishing, Home Improvement Tools, Household Items, and Pet Supplies.

Books & More: Books, Music Instruments, Office Supply, School Supply, and Toys.

Automotive: All automotive spare parts, and accessories.

   7 Days

    Refund, replacement, or exchange.

Electronics: Furniture, and Large appliances.

   Apple & Google Products(Mobiles, Tablets, Laptops, Smart Watches).

    7 Days 

    Replacement Only. 

Terms & Conditions
  1. The product must be unused, unworn, unwashed, and without any damage. If a product is returned to us in any adequate condition we reserve the right to send it back to you.
  2. The product must have original tags, user manual, warranty cards, freebies & accessories.
  3. The product must be returned in the original and undamaged manufacturer's packaging box. Do not tamper with the manufacturers' box.
  4. Shipping charges are non-refundable.
  5. Returns are accepted within 7 days. If it exceeds 7 days deadline, your package will not be accepted. 
  6. Your package will be accepted if you have the following reasons:
    • If we detect the product broken
    • If you don't like the product for some reason
    • If you get a product different from what you ordered
    • If the product's date is expired
  7. Your account will be credited once we verify and receive your return.